My backup job returns an error mentioning the VSS Writer. How can I fix this?


This article shows how to make a non-VSS based backup in Cloud Manager.



  • 5nine Cloud Manager 3.2 or later
  • Windows Server 2016 host or later



In the Cloud Manager console locate the backup job, or if removed create a new backup job. In the Name and description field click Do not use VSS.

This will make a backup without using VSS, but ensuring application data consistency is still guaranteed, using Windows Server 2016's mechanism of production snapshots.

Once ticked complete the other sections of the Backup wizard as required and run the backup job again.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Please sign in to leave a comment.